🔒 Privacy Policy

📝 Introduction

Mobubu (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mobubu.com.au, engage with our services, or make a purchase from us.

📥 What Information We Collect

• Personal details (name, email address, shipping address, phone number)
• Payment information (processed securely via Shopify and payment providers; we do not store full payment data)
• Order history and preferences
• Workshop registrations and customisation requests
• Trade-in program submissions and valuations
• Technical data (IP address, browser type, device information, cookies for site functionality and analytics)

⚙️ How We Use Your Information

• Process and fulfill orders efficiently
• Communicate order updates, workshop details, and trade-in evaluations
• Provide customer support
• Improve website functionality and user experience
• Send marketing communications with your consent (unsubscribe anytime)
• Comply with legal obligations

🔗 Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g. Shopify, payment processors, shipping partners)
• Legal authorities if required by law
• Third parties with your explicit consent (e.g. custom outfit design collaborations)

🍪 Cookies & Analytics

Mobubu uses cookies to improve website functionality and analyse user interactions. You can manage cookie preferences via your browser settings.

🔒 Security

We implement industry-standard security measures to protect your data. However, please note no online transmission is completely secure.

📝 Your Rights

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request data portability where applicable

To exercise these rights, contact us at support@mobubu.com.au.

🗓️ Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

📧 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Mobubu
Suite 18, 650 George Street, Sydney NSW 2000, AU
support@mobubu.com.au